Philosophy
Hotel Derby: Mission Statement
We hold the Q1 quality label for Swiss Tourism.
Customer-oriented
Caring about you: Putting our guests first!
- We do everything to make you feel at home while staying with us
- You will enjoy a friendly, courteouse and supportive atmosphere
- You can expect a balanced and fair price/services-ratio
- We're always striving for excellence in houskeeping
- Your travel itinerary is our passion. You can count on our support when planning short trips, events and other leisure time activities
Employee-oriented
Caring about our employees: employees are our assets!
- We do evertything that our staff enjoys working with us and you
- Our employees know that dedicated and excellent guest services will make you enjoying your stay and returning in the future.
- We are convinced that the family like atmosphere of our hotel and the transparent internal communication are key to our success.
Environmental-oriented
Caring about the envirionment: protecting natural resources
- To us this means that we take care in using natural resources
- As long at is not really necessary, we do not use chemical products or substances
- Waste reduction is an additional contribution to protect our environment. If possible we try to reduce waste to a minimum and thoroughly collect waste for recycling
Quality label for Swiss Tourism
Hotel Derby has been awarded with the Quality Label Q1 for Swiss Tourism. Hospitality is our passion and we do everything to provide the highest possible standard of service to our guests. Thus, constantly striving for service excellence.